77c78 Privacy Policy

Introduction & Applicability

77c78 ("we", "our") is an online gaming and Sports Betting platform in Bangladesh. We believe protecting your personal information isn't just a legal obligation — it's our ethical commitment.

This privacy policy applies to 77c78's website, mobile platform, and all related services. It applies to everyone who visits our site, creates an account, plays games, or uses our service in any other way.

77c78 follows international data protection standards and regularly reviews our systems to ensure your privacy is always protected.

What information we collect

77c78 only collects information necessary to operate our service properly and give you the best experience. We never ask for unnecessary information.

A. Directly collected information

Information you provide directly when registering and using your account:

• Identity Information: Full name, date of birth, national ID number, passport or other government-issued identification documents.
• Contact Information: Email address, mobile number, current address.
• Account information: Username, password (stored in encrypted form), language preference, and notification settings.
• Financial information: Bank account number, mobile banking number, deposit and withdrawal history.
• Verification Documents (KYC): ID photo, proof of address, payment method screenshot.

B. Automatically collected information

When you use 77c78, our system automatically collects some technical information:

• Device Information: Device type, operating system, browser version, screen resolution.
• Network Information: IP address, internet service provider, approximate location.
• Usage Information: How long you stayed on the site, which pages you viewed, which games you played, betting history.
• Cookies and tracking: Session cookies, preference cookies, and performance analytics data.

C. Information received from third parties

In some cases, 77c78 may also receive information from third parties, such as transaction confirmation from payment providers, identity verification results from KYC verification agencies, and risk assessment data from fraud prevention systems.

Purpose of Information Use

77c78 uses your information only for specific and legitimate purposes. The table below clearly shows what information is used for what purpose:

Information Sharing Policy

77c78 never sells your personal information. We only share information in the following limited circumstances:

• Payment Provider: Financial information necessary to complete deposits and withdrawals is shared. These providers also adhere to strict privacy policies.
• KYC verification agencies: Your documents may be shared with trusted third parties for identity verification.
• Game Provider: To ensure your gaming experience, limited information may be shared with providers like Pragmatic Play and Evolution Gaming.
• Law enforcement agencies: Information may be shared with authorities in cases of court orders or legal obligations.
• Fraud Prevention: Limited information may be shared with industry-standard anti-fraud networks to identify suspicious activity.

In all the above cases, 77c78 ensures that third parties comply with our privacy standards and are contractually obligated.

Data Security Measures

77c78 uses industry-leading security technology to protect your information:

• SSL/TLS encryption: All communication between your browser and our server is secured with 256-bit SSL encryption.
• Database Encryption: Your sensitive information such as passwords and financial information is stored in encrypted form.
• Two-Factor Authentication (2FA): Two-factor authentication for additional account security.
• Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
• Access control: Only authorized staff can access necessary information, and all access is logged.
• Firewall & DDoS Protection: Servers and data are protected from external attacks.

However, remember that no method is 100% secure on the internet. Keep your account password strong and do not share it with anyone.

Data Retention Period

77c78 retains your information only as long as necessary. As a general policy:

• Information from active accounts is retained until the account is closed.
• Even after account closure, financial transaction records are kept for a minimum of 5 years (due to legal obligations).
• KYC documents are retained for a minimum of 5 years.
• Customer support communication records are kept for up to 2 years.
• If you withdraw consent for marketing communications, that information will be removed immediately.

Cookie policy

77c78 uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Cookie type

• Essential cookies: Maintains login sessions and ensures security — the site will not function without these.
• Preference Cookies: Remembers your language preference, display settings, and other personalization settings.
• Analytics Cookies: Helps us understand which parts of the site are used most so we can improve.
• Marketing Cookies: Used to show relevant advertising (only with consent).

You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent some features of the site from working.

Your rights

As a 77c78 user, you have several important rights over your own information. We want you to know about these rights and use them when needed.

If you wish to exercise these rights, contact 77c78 customer support. We will typically process your request within 30 days.

Privacy of Minors

77c78 strictly does not serve individuals under 18 years of age. We do not knowingly collect any personal information from anyone under 18. If we learn that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you believe a minor is using 77c78, please notify our support team immediately.

Policy Changes

77c78 may update this privacy policy from time to time. For any significant changes, we will:

• Publish a prominent notice on the website.
• We will notify you of changes via your registered email.
• The revised policy date will be indicated at the top of this page.

Continued use of 77c78 after changes are published means you agree to the new policy.

Contact Us

For any privacy-related questions, requests, or complaints, contact the 77c78 Data Protection Team:

• Email: [email protected]
• Live Chat: Chat icon at the bottom-right corner of the site
• Support Hours: 24 hours, 7 days

We strive to resolve all privacy-related requests within 30 business days.